As the first point of contact for your guests, your waiting room can set the bar for impressions of you. Creating a welcoming, clean environment will improve the mood and impression of all of your guests and increase your chances for repeated and referral visits.
Starting off with a strong first impression is critical in most professions, but particularly as a small business. As the first point of contact for your guests, your waiting room can set the bar for impressions of you. Creating a welcoming, clean environment will improve the mood and impression of all of your guests and increase your chances for repeated and referral visits. Ensuring that your waiting room is inviting doesn’t need to be expensive or complicated, check out our five top tips and start thinking about how to make your waiting room better!
Start With a Warm Greeting
The first step to creating a mood is to ensure that any guests are made to feel welcomed and seen. When possible, your waiting room should have a reception staff member stationed directly at the front. This ensures that guests know where to go and won’t pass-by unseen.
Keep It Clean
Cleanliness is one of the most vital and overlooked features of any office. Keeping waiting areas, public bathrooms, and any areas guests will visit, clean, nicely scented, and dust free will help set a good example of your care for your business. Along with basic cleanliness, make sure paint isn’t scuffed and that all furniture is in excellent condition.
Lighting Is Key
Using a mix of lighting can help to improve the mood of any space. The type of lighting you use can make a difference as well; yellow toned lights have a cozy, homey feeling while fluorescents and white toned can be harsher. Often, using a mix of overhead and stand-alone lamps can create an environment that is warm and welcoming while still being professional.
Make It Memorable
Crafting a memorable space is essential for helping to make your business stand out. Choosing details like a well-maintained aquarium, fresh flowers, unique reading material, or an array of potted plants are all great options. Consider the interests of your clientele and plan your reading material and decoration based on them.
Add Personality With Decor
Lastly, as you begin to consider the larger items of decore like seating and tables, make sure that you’re meshing form with function. Finding styles that work well with your business while creating an atmosphere for comfort and quality is critical.
Office Furniture from Glover Furniture Group
Glover Furniture and Design Group is a woman-owned and operated business that serves the Delmarva region with educational, institutional, and commercial furniture and design services. For information on how we can optimize your classroom or office design, give us a call at 1-800-966-9016 or contact us online. To see examples of our work and stay in touch, follow us on Facebook, Twitter, Google+, and Pinterest.